Human Rights Day >> BionicOutpost, Computer Hardware Retailer, introduces Free Technical Support Service to Customers.

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Date: 2003.10.12 10:00:22
Category: Consumer Electronics
From: Tom Matijasevic
Company: BionicOutpost
Phone: 630-890-9072

BionicOutpost, Computer Hardware Retailer, introduces Free Technical Support Service to Customers.

(PRLEAP.COM) Villa Park, IL October 10, 2003 — BionicOutpost.com today announced its partnership with C & A Computer Repair and Services (C&A) of Bedford Park, IL. BionicOutpost is committed to providing high-quality 24x7 live technical support services to its customers. BionicOutpost selected C&A because of the quality of service that they provide to many of the corporate and consumers customers they currently service contracts with as well as the talent of their organization which meets major certification standards. "Their track record is commendable and service impeccable," said Tom Matijasevic, Founder and President, BionicOutpost.

By offering C&A’s excellent support services, BionicOutpost feels that it is poised to become a leading hardware retail brand that people can trust. According to BionicOutpost senior executives, is of the utmost importance to provide service above and beyond any normal standard of service in this industry. By providing tiered level support on purchased products as well as related peripheral equipment used during installations, they feel they will be able to better assist corporate and consumer communities to take advantage of technology offered today while consolidating support of varying products to include service from one source. BionicOutpost further stated that this type of customer support will certainly help to stimulate industry sales during this recessionary period and increase consumer motivation to upgrade existing equipment.

"Why not offer technical support services with purchased products? I think it is the least we can do," said Tom Matijasevic. "24x7 live support is almost unheard of outside of the biggest online and shop merchants in the industry. I’ve looked around and most merchants don’t even provide technical email support; let alone live chat and phone support. We definitely want people to know that we will stand behind all of our products with premium support services offered by experienced certified IT professionals!"

A partnership between C&A and BionicOutpost offers several advantages for both companies. First, this will help C&A to promote additional business services by helping to offer a customer base that might normally have been available. Second, this will help to promote BionicOutpost and its product lines by offering value added service to keep existing customers happy and new customers interested.

About BionicOutpost:
BionicOutpost.com is a licensed wholesale reseller of computer hardware and related office equipment. They are headquartered in Villa Park, Illinois (just 16 Miles west of downtown Chicago) and are a leading direct-to-consumer online superstore specializing in providing high-demand computer components, peripherals, parts, and accessories at highly-discounted prices. Their website is driven by a sophisticated inventory-management database engine that updates website content in real time; thus insuring that all in-stock orders are shipped on-time and delivered as promised.

About C & A Computer Repair and Services:
C & A Computer Repair and Services offers turnkey computer hardware sales and service, systems integration, LAN/WAN/MAN design, installation and support, help desk and support services. They remain committed to the proposition that customer satisfaction ultimately determines the company’s success. Quality is top priority and is the standard by which they compare performance and measure progress; thus their products and services deliver the highest quality and value to both Residential and Commercial clients.

Contact Information:
BionicOutpost.com
18 W Ridge Rd. Villa Park, IL 60181
Mr. Tom Matijasevic
Founder and President, BionicOutpost.com
Phone: 630-890-9072
Fax: 630-563-2325
Email: press@bionicoutpost.com
Web: http://www.bionicoutpost.com

C & A Computer Repair and Service
PO Box 605 Bedford Park, IL 60499-0605
Mrs. Isabella M. Sevilla
Founder and President, C&A
Phone: (630) 768-8114
Fax: (708) 924-9698
Email: service@cacomputerrepairservices.com
Web: http://www.cacomputerrepairservices.com

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